Shopping Guide
Delivery & Shipping Charges
Information about shipping charges, dispatch times and delivery.
Shipping within Japan
¥1,100 (including tax)
Per delivery address
Free shipping on orders of JPY 11,000 or more including tax
Estimated Dispatch Time
Usually dispatched within 7 days
Online payment and cash on delivery: after order confirmation
This excludes cases where payment or order details require confirmation.
Delivery within Japan
- Delivery Companies
- Deliveries are made by Yamato Transport, Yu-Pack or Sagawa Express.
- Multiple Delivery Addresses
Free-shipping eligibility is based on the total product value for each delivery address.
Shipping within Japan is free for orders of JPY 11,000 or more including tax per delivery address. Below that amount, shipping costs JPY 1,100 including tax for each address.
Cash-on-Delivery Fees
For cash-on-delivery payments, the handling fees below apply in addition to shipping charges.
| Total Order Amount | Cash-on-Delivery Fee |
|---|---|
| Under JPY 10,000 | JPY 330 |
| JPY 10,000 to under JPY 30,000 | JPY 440 |
| JPY 30,000 to under JPY 100,000 | JPY 660 |
| JPY 100,000 and above | JPY 1,100 |
Dispatch & Combined Orders
- Online Payment Methods
Cash on Delivery We dispatch within 7 days after your order is confirmed.
Online payments include credit cards, Amazon Pay, Apple Pay, Google Pay and PayPal.
Available payment methods vary by country, region and device. Please check the options shown at checkout.
- When Further Confirmation Is Needed
- The dispatch estimates above do not apply if payment or order confirmation is incomplete, or if we need to clarify your order details.
- Combining Separate Orders
- If you place another order with the same delivery address, payment method and other details after confirmation of your first order but before dispatch notification, we can combine up to two orders into one delivery.
International Shipping
We ship only to countries and regions available for selection at checkout.
Taiwan, Hong Kong, South Korea & Singapore
Shipping JPY 5,000
Free shipping on orders of JPY 30,000 or more per delivery address
Other Asian Destinations & North America
Europe & Oceania
Shipping JPY 10,000
Free shipping on orders of JPY 40,000 or more per delivery address
Any customs duties, import taxes or customs clearance fees are payable by the customer.
Receiving Your Delivery
- If you miss a delivery, please contact the carrier's office shown on the delivery notice within 6 days.
- If a parcel is returned due to a prolonged absence, refusal to accept delivery or similar circumstances, we may decline future orders regardless of the reason for the return.
- Delivery within your preferred time slot may not be available in some areas.