Seller

POTPURRI Co., Ltd.

Person Responsible for Operations

Representative Director: 岡見 宏之

Postal Code

135-0021

Address

2-1-2 Shirakawa, Koto-ku, Tokyo

Charges in Addition to Product Prices

Shipping charges, cash-on-delivery fees and bank transfer fees are payable by the customer.
Courier shipping within Japan: flat rate of JPY 1,100 including tax

Free shipping within Japan on orders of JPY 11,000 or more including tax.

* For cash on delivery, the following handling fee is added to the shipping charge above.

Total Order Amount

Under JPY 10,000: JPY 330

JPY 10,000 to under JPY 30,000: JPY 440

JPY 30,000 to under JPY 100,000: JPY 660

JPY 100,000 and above: JPY 1,100

Order Validity Period

Within 7 days of placing your order
Please let us know in advance if you will be unavailable for contact beyond the period stated above after ordering.

Defective Products

If the same item is in stock, we will replace it with a non-defective item.
If the same item is out of stock, we will issue a refund after receiving the returned item.

Available Quantity

The quantity available for sale is the stock quantity shown on the product page.

Dispatch Timing

For credit card and cash-on-delivery orders, we dispatch within 7 days after the order is confirmed.
For bank transfers, we dispatch within 7 days after confirming receipt of payment.
Note 1: The dispatch timeframes above do not apply if the order or payment has not been confirmed, or if we need to clarify any details of your order.

Payment Methods

The following payment methods are supported.
• Credit card (Visa, Mastercard, American Express, JCB and Diners Club)
• Bank transfer
• Cash on delivery
• Convenience store payment
• QR code payment

Payment Deadline

• Cash on delivery: payable upon delivery
• Bank transfer: within 7 days of placing your order
For deferred payment: within 14 days of invoice issuance

Return Deadline

Returns are accepted within 30 days of the delivery date.

Return Shipping Costs

Customers pay return shipping for returns for personal reasons. We pay return shipping for defective items or items sent in error.

Trading Name or Service Name

POTPURRI ONLINE SHOP

Telephone

03-6659-9401

Contact Email

info@potpurri.co.jp

Website

https://shop.potpurri.co.jp/