Privacy Policy

Personal Information Protection Policy

Effective from: 19 November 2012
POTPURRI considers protecting customers' privacy, personal information and settings a responsibility in conducting its business.
Information you provide that can identify a particular individual (Personal Information) is handled as described below, whether supplied through our website, a written application, email or a telephone enquiry.
Personal information means information about an individual that identifies a particular person through a name, date of birth or other details. It also includes information that can readily be matched with other information to identify a particular person.
The POTPURRI service operated by POTPURRI at https://shop.potpurri.co.jp/ (the Service) may collect personal information.

Use within the Stated Purposes
When collecting personal information, POTPURRI identifies the purpose and collects only the information necessary for that purpose.
Security Measures
POTPURRI strives to manage personal information appropriately and prevent leaks, alteration and unauthorised access.
Disclosure to Third Parties
As a general rule, POTPURRI does not provide or disclose personal information to third parties except in the cases listed below.
  • When a formal written request or enquiry is received from a party legally authorised to request the information
  • With the customer's consent

Handling of Personal Information

Introduction

We recognise the importance of protecting personal information and consider its appropriate use and protection a social responsibility. We are committed to protecting your personal information.

Definition of Personal Information

Personal information means information relating to an individual that can identify a particular person, such as a name, date of birth, gender, telephone number or email address.

Collection and Use of Personal Information

We collect and use personal information only for the following purposes and within their scope.
Our collection and use of personal information are based on information you provide voluntarily. By providing personal information, you authorise us to use it in accordance with this policy.

  • • Activities necessary to deliver the products you have ordered
  • • Providing information we consider useful and relevant to you, such as new product announcements
  • • Contacting you and confirming details necessary for our operations, and gathering feedback to improve our services
  • • Responding to enquiries

Disclosure of Personal Information to Third Parties

We do not disclose or provide personal information to third parties without the individual's prior consent, except where there is a legitimate basis, such as a requirement under law.

Management of Personal Information

We appoint a person responsible for managing personal information and strive to provide adequate safeguards against leakage, loss and damage. We manage the information entrusted to us appropriately and seek to keep it accurate and up to date.

Access, Correction or Deletion

If you request access to, correction of or deletion of personal information you have provided, we will verify your identity and respond promptly within a reasonable scope.

Security

Data entered and transmitted through our shopping cart, account registration and similar forms is protected by SSL encryption between your web browser and our server.

Copyright in Website Content

The content published on this website belongs to POTPURRI Co., Ltd. Unauthorised use is prohibited.

Responding to Feedback and Enquiries
Requests to access or correct your personal information will be handled only after we have verified your identity using the method specified by POTPURRI.
Continuous Improvement of Our Practices
POTPURRI complies with Japanese laws and other applicable rules governing the personal information it holds. We also review this policy as appropriate and strive to improve it.

 

Contact for Personal Information Enquiries

For requests, questions or enquiries concerning your personal information, please use the contact details below.

POTPURRI

2-1-2 Shirakawa, Koto-ku, Tokyo 135-0021, Japan

TEL　03-6659-9401